1. These terms
These Terms of Service apply to your use of the Ventrabyte website and, where relevant, discussions about or delivery of Ventrabyte services. A signed proposal, statement of work, order, or other written agreement may add to or replace these terms for a particular project. If documents conflict, the signed project agreement should state which terms control.
2. Ventrabyte services
Ventrabyte may provide website design and development, custom software, user-interface and user-experience design, maintenance and technical support, and sales-intelligence research or data preparation. The exact services, deliverables, assumptions, dependencies, timing, and fees must be described in the written project agreement.
3. Quotes, scope, and payment
Quotes are based on the information available when prepared. Work begins only after the parties confirm the scope and applicable payment terms in writing. Fees, taxes, payment schedule, expenses, change requests, and any recurring charges must be described in the relevant proposal or invoice. Do not rely on an estimate as a final commitment unless it is accepted in writing.
4. Client responsibilities
You agree to provide accurate project information, timely decisions, and the access, materials, approvals, and feedback reasonably required for the agreed work. You are responsible for confirming that materials and instructions you provide may lawfully be used for the project. Delays in those inputs may affect the planned delivery schedule.
5. Changes and delivery
Requests outside the agreed scope may require a revised estimate, schedule, or written change approval. Delivery milestones, review periods, acceptance criteria, maintenance, and support obligations should be defined in the project agreement. Any delivery dates are subject to the assumptions and dependencies stated there.
6. Intellectual property and third-party materials
Ownership and permitted use of project deliverables, source files, pre-existing materials, third-party components, fonts, stock assets, and open-source software must be specified in the applicable written agreement. Third-party products and services remain subject to their own license terms.
7. Acceptable use
You must not use the website or services to violate law or another person’s rights, interfere with systems, attempt unauthorized access, distribute malicious code, or submit information you are not entitled to provide. Ventrabyte may take reasonable steps to protect its systems and users from misuse.
8. Confidentiality and privacy
Each party should protect confidential information received from the other and use it only for the relevant business purpose, subject to any written confidentiality agreement and applicable law. Information submitted through the website is handled as described in the Privacy Policy.
9. No guaranteed business outcome
Ventrabyte will perform work according to the agreed scope. Business results can depend on factors outside Ventrabyte’s control, including market conditions, third-party platforms, user decisions, and client implementation. Unless expressly stated in a signed agreement, no particular revenue, ranking, lead, conversion, or performance result is promised.
10. Warranties and liability
Any warranties, service levels, remedies, and liability limits should be set out in the applicable written agreement. To the extent permitted by law, services and website information are provided subject to those written terms. Nothing in these terms excludes a right or liability that cannot lawfully be excluded or limited.
11. Suspension, termination, and refunds
Suspension, termination, cancellation, and any refund are governed by the applicable written project agreement and the Refund & Cancellation Policy, subject to mandatory legal rights. Contact Ventrabyte promptly if a project issue arises.
12. Governing law and changes
The governing law and dispute process should be stated in the applicable written agreement. If a term is unenforceable, the remaining terms continue to the extent permitted by law. Ventrabyte may update these website terms; changes will be posted here with a revised date. Project agreements remain subject to their own change provisions.
13. Contact
Questions about these terms can be sent to hello@ventrabyte.com or through the contact page.